Updated shipping information - 23rd March 2020

i will be closing our physical shop front from the 26th of March until further notice as these new restrictions come into place, for the safety and wellbeing of our people and our customers.

online ordering is still available & if you have any questions anytime, please email me on sales@tessamaes.co.nz.

delivery times may be slightly delayed, dependant on the courier/nz post by est. 4 weeks.

We hope that you and your families stay safe and healthy,  we appreciate your support, understanding and patience as we work through these unusual times.

Take care,
catherine 
Owner - tessa maes



Delivery within New Zealand:
  • $10 delivery to any destination in New Zealand will be via courier or freight company. Please allow 5-10 business days for delivery of your goods. A dispatch email will be sent when the goods have left and we’ll keep you updated at every step during order fulfilment. Sorry, we don’t deliver on weekends at this stage.
  • Delivery to outlying Islands will incur additional freight costs ($40 per carton/box): Such as Waiheke Island, Chatham Islands and Stewart Islands. Alternatively, you can choose to have the goods delivered to a friend OR care of PBT Couriers on the Mainland for yourself to collect in which the standard $10 rate will apply.
  • If larger goods are purchased, extra costs may apply. Our team will contact you prior to goods being dispatched if additional costs are incurred. 

Australia:
  • $15 delivery to any destination in Australia will be via NZ Post.
  • Please allow 5-10 business days for delivery of your goods. A dispatch email will be sent when the goods have left and we’ll keep you updated at every step during order fulfilment. Sorry, we don’t deliver on weekends at this stage.
  • If larger goods are purchased, extra costs may apply. Our team will contact you prior to goods being dispatched if additional costs are incurred.

Rest of the world:
Yes, we do ship overseas! Please contact us directly on sales@tessamaes.co.nz for a quote on the shipping cost.
Some international orders may attract import duties in the destination country. You are best to visit your local customs website or agent to check your requirements. You are responsible for assuring that the product can be lawfully imported to the destination country. Tessa Mae’s with Attitude will not be liable for any costs should you not comply with your local obligations.
Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers to be aware that cross-border shipments are subject to opening and inspection by customs and/or postal authorities.


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